Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Times We ship to customers in the United States. Estimated delivery times are 8–14 business days from the date of purchase.

Shipping Costs We offer free shipping on all orders — no minimum required.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.

Delays We are not responsible for delays caused by customs, natural disasters, or carrier delays outside our control.

Questions? If you have any questions about your shipment, please contact us at hello@shopcozyglow.com.

Frequently Asked Questions

Still skeptical? Here are clear answers to help you decide if CozyGlow is right for your sleep.

How is CozyGlow different from the pillows I’ve already tried?

Most pillows either flatten, let your head sink too far, or feel hard like a brick. The CozyGlow Relief Pillow uses a flexible TPE grid that gently adapts under your head and neck, then rebounds when pressure is removed. You get soft comfort with steady support without adding another failed pillow to your closet.

Is it made for side or back sleepers?

CozyGlow is designed for both. Back sleepers may prefer the lower 1.96-inch side, while side sleepers may prefer the taller 2.75-inch side for extra support. Try both sides and choose the one that allows your head and neck to feel the most natural and relaxed.

Will the CozyGlow Relief Pillow feel hot?

Its open-grid design allows air to move through the pillow instead of becoming trapped inside a solid block of foam. It does not actively chill your body, but its breathable construction is designed to reduce heat buildup around your head and neck for cooler, calmer rest.

Will it feel different when I first use it?

It may. A contoured pillow can feel unfamiliar when your body is used to a flat or sagging pillow. Give yourself several nights and possibly a few weeks to adjust. You can begin by using CozyGlow for a few hours each night, then slowly increase the time as your body gets comfortable with the new support.

What if CozyGlow still isn’t right for me?

You should not have to gamble on another pillow. Your purchase is protected by our 30-night satisfaction guarantee. Try CozyGlow in your own bed, and if it is not the right fit, contact us within the guarantee period to begin your return.

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Shipping policy

Frequently Asked Questions